Shipping and Handling
Shipping and Handling Charges: Customers will be charged shipping and handling. Shipments to Alaska and Hawaii, and International orders will have an additional shipping cost applied.
Delivery Time: Please allow up to 7 business days for delivery of in-stock items in the continental U.S. Please allow additional time for shipments to Alaska, Hawaii, and on international orders.
Sales tax will be charged on orders if required by law.
All returns and exchanges must be postmarked no later than 30 days from the original customer shipment date located on the confirmation email you will receive. Returns and exchanges must be in new condition and must include all instructions and original packing material. The customer is responsible for paying all return shipping charges. A copy of your packing list must also be included with all returns/exchanges.
Returns must be pre-authorized. Original shipping and handling charges are not refundable. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item, no extra charges will be incurred. Please e-mail email@example.com to inform us of the problem, and the item will promptly be replaced.
To pre-authorize a return or exchange, please contact us via email at firstname.lastname@example.org to receive a RMA number. The RMA number must be listed on the outside of the return package. No returns or exchanges will be accepted without a RMA number.
Collection of Information
We collect personally identifiable information such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information will never be sold or transferred to a third party.
Use of your Personal Information
My Plane Space and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible we may also use personal information to inform you of other products or services available from B.O.B. LLC and its affiliates. We may also contact you via surveys to conduct research about your opinion of current products or of potential new products which may be offered. We do not sell, rent or lease customer lists to third parties.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using the information for any other purpose.
The only other time we will disclose your personal information is if we are required to do so by law.
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser types and operating systems, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. All confidential information (such as credit card information) is transmitted securely by at least 128 bit encryption. We take security seriously.
Privacy Contact Information
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
The term 'My Plane Space or 'us' or 'we' refers to the owner of the website whose registered office is 608 Moab Ct, Reno, NV 89511. The term 'you' refers to the user or viewer of our website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to all applicable laws.